What are Benchmarking Studies?

Benchmarking is a continuous improvement process that uses a systematic approach to raise and maintain high performance standards against which new employees can be assessed and selected. Benchmarking is ideal where organizations have large groups or teams doing a similar job.

The main benefits include:

• Reduction in the cost of advertising, selection, training, management and business development.
• Improved communication, creativity, innovation, learning and understanding.
• Continuous improvement of work groups and teams.

Our Benchmarking process is designed to be used in areas such as general management, sales forces, call centres, retail stores, hotels, accounting practices, legal practices, telemarketing operations, banks, estate agents, travel groups, and public houses.

We use the entire range of our Psychometric Tools to complete the Benchmark.